During probe, the police seized 19 mobile phones, Rs 12 lakh in cash, 40 passbooks and cheques of various bank accounts from Mr Chopra's house. "He then would falsely claim that he never received the phone and ask for a refund in the form of a gift voucher", a police officer was quoted as saying.
Shivam Chopra is studying Hotel Management at New Delhi's Rohini area. In shocking revelation about their trick, the police officer said that the accused had used 141 numbers and 48 different customer accounts and a refund in full was sought against all orders.
Shivam Chopra brought 166 cell phones online from Amazon at different places in Delhi and later the boy claimed that the box he received did not have the mobile phone instead the boxes were empty and by using this technique Shivam got refunds in lakhs.
An Amazon India spokesperson later thanks ed the Delhi police for their services in an official statement and added, "We continue to work closely with the Delhi Police and thank them for all their efforts in the investigation". Ishaq alleged that a total of 166 orders for mobile phones were placed between April 2017 and May 2017 and that there was something that was wrong with it.
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Following an inquiry into the matter, the police registered a case in August. He claimed for refunds 225 times and was successful 166 times but finally the company got to know about the scam and the police arrested him on Tuesday. Since the addresses were incorrect, the delivery men failed to locate the address on the package and would call the accused for directions.
The accused was then identified with the help of Amazon's delivery persons, and the locals and by tracing the multiple numbers that were used to place the orders and Shivam was arrested on October 6. It was revealed that he had sold all other devices to buyers in the notorious Gaffar Market, or on the online marketplace OLX.
Shivam managed to carry out the pre-meditated theft by procuring nearly 150 SIM cards under fake identities from a local telecom store owner and created more than 50 email IDs using those numbers.
An ordinary guy who duped an e-commerce website and claimed refunds running into lakhs of rupees - the case is not a first of its kind.