The attacker entered the McDonald's restaurant from an employee back door on October 27 at about 11 p.m. and asked for ketchup, according to a statement from Santa Ana police.
When she was told to move to the front of the restaurant, she responded by assaulting the employee.
The video shows a second employee trying to pull the suspect off the manager before she stops to give what appears to be a receipt to a customer at the drive-thru window. "We are fully cooperating with the Santa Ana Police department's investigation".
The woman then entered the employee entrance of the McDonald's restaurant in the 1500 block of North Bristol Street and asked for ketchup, according to a police news release.
"When the store manager said she could not be in the building, the suspect became combative", police said in a statement.
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Santa Ana police described the woman as being Hispanic with brown hair and approximately 20 to 25 years old.
Police are also hoping to find a man who entered the McDonald's and left with the female suspect. They said he's not in trouble, KTLA reported.
The assault eventually ends when a man runs into the kitchen, and a woman leaves with him. "She's the one that committed the crime".
"There's no reason to physically assault someone because you didn't get enough ketchup". She was seen wearing a light pink short-sleeved T-shirt and gray trousers at the time.
"Our biggest priority is always the safety and well-being of our employees and customers at our restaurants", Kaplan added.