South African police on Monday dismissed allegations of lax safety and security outside the FNB Stadium after the Global Citizen Festival, saying that it was successful in combating crime and that those who allegedly fell victim to robberies should open criminal cases.
Officials have called on those who experienced incidents of crime to come forward with more information. It says many people won tickets to Sunday's concert through charity work and petition-signing.
All the while, Namhla said, South African Police Service (SAPS) was nowhere to be found.
She said menacing men made eye contact with some concert-goers, as though to say, '"You could be next,"' and that there were no police in sight. "We do not go by what is posted on social media because the only time something is factual is if we get an affidavit", Naidoo said.
He said there was a stampede when someone pulled out a gun.
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Guterres called for a "huge increase in ambitions" during the two weeks of negotiations in Poland, adding "we can not afford to fail in Katowice".
"The safety of our guests is always of paramount importance to us and we understand and strongly empathise with their hurt and anger", Andrew Kirk, global director of PR for Global Citizen, said in a statement.
Masango told News24 that he could hear countless people screaming about their cellphones and other personal belongings that were taken from them.
Global Citizen and another group backing the concert, the House of Mandela, urged South African police "to act swiftly and efficiently".
Seven people have been arrested.
Witnesses took to social media to share how chaotic scenes unfolded at a Sasol garage outside FNB stadium, Briefly.co.za gathered.