Bethesda's support website leaks Fallout 76 customer info

Bethesda's support website leaks Fallout 76 customer info

Bethesda's support website leaks Fallout 76 customer info

Bethesda has seen a large run of bad luck following Fallout 76's launch. Fallout 76 could be pre-ordered in a pricey Power Armor set, complete with a wearable replica helmet and a tote bag.

According to Bethesda's dev team, the update is meant to "address a service issue", but whilst the game is planned to be down for just two hours, it could very well take longer.

Bethesda soon followed this with a seemingly more-fitting offer: an actual canvas bag, just like the publisher had originally promised. The details - which included people's names, addresses and phone numbers - mostly belonged to Fallout 76 Power Armor Edition buyers, who were after a replacement canvas bag for the nylon one that was actually included. On a Bethesda-hosted online forum, poster RadioactiveTrinket was able to see "all sorts" of tickets while trying to update his or her own ticket on Bethesda's support website.

While I noticed some of the improvements, like fewer issues with building and relocating my camp, I also noticed enemies acting more strangely, and even occasionally getting healed for seemingly no reason.

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It seems like the code of the website sucks as much as the one of the game.

"Hi guys, we've resolved this issue". Now there's 8 pages of canvas bag requests, tickets and "fix or refund me" demands.

Equally, as this is simply a service issue and hotfix, Bethesda has warned that the game will not have any additional patch notes to share. However, no credit card or password details were compromised. "We plan to notify customers who may have been impacted", the company wrote on Twitter.

It appears they posted a screenshot as proof when originally making the post but it has since been taken down to help keep user data as secure as possible, given the situation.

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